School policies

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Students are bound by a number of rules, by-laws, and policies. You need to make sure you know and comply with the rules for students set out in the School policies and keep up to date when policies change. Breaching these policies may lead to charges of academic, research and/or general misconduct and could seriously affect your course.


Students are informed clearly about the registered courses, schedule, course outlines, enrolment requirements, and examination requirements before the beginning of the teaching session on MyISB website. 
For successful enrolment, students need to:

– Register and make sure you are enrolled correctly in each trimester via MyISB;
– Inform the Student Advisor in regards to any errors or omissions before the approved census date. Any adjustments after the approved census date will not be solved unless there are unexpected circumstances; 
– Ensure the enrolment meets course requirements which are consistent with the approved course structure.

Students should follow the approved census date which is published on MyISB.

Students must check schedules on MyISB, attend the correct classes and are not allowed to change the classes or units without the School’s approval.

Students who want to enrol in one more unit for the coming trimester are required to submit the “Add – Drop Subject” form to the Student Advisor. This form can be downloaded from MyISB.

Students who do not pay tuition fees on time to the Accounting Department will be withdrawn from the student list. Failure to pay fees and charges by the prescribed date will lead to termination of enrolment.

Students may withdraw from a unit without academic penalty before the approved census date. Students formally withdrawing from units after the approved census date will automatically incur financial and academic penalties (Fail Discontinued). Students who withdraw due to extenuating circumstances may apply in writing to the Student Advisor for consideration of withdrawal without academic penalty.


Students who want to defer from the course for the coming trimester are required to submit the “Request for Deferring the Course” form (which is available on MyISB) to the Student Advisor prior to the approved census date in order to avoid academic and financial penalties. 
Students will receive an official deferment decision via email after completing the application.

ISB permits students to take a maximum of twelve months leave of absence during the course, with only 6 months for EAP programs. To resume studies from deferment, students must contact the Student Advisor to obtain advice on procedures and must enrol in units by the same date continuing students are required to finalise their unit enrolment.
Students who have not returned after the deferment will be regarded as having abandoned their course. Students cannot re-enrol after being expelled or resigning from the course. They need to re-apply for admission.


Students’ performance will be evaluated in a progress through a combination of assessment tasks which are transparently indicated in the Unit Guide at the beginning of each class. The total mark is the average mark weighted by proportion of each assessment task in a unit. Assessment tasks may include attendance, individual assignments, group assignments, seminar, mid-term examination, and final examination.

Some units have threshold requirements which may lead to unit failure if students violate, even though the total mark could be higher than 5.0/10.

Students will face mark deduction or even a grade of zero (0) if they commit academic dishonesty such as cheating and plagiarism.

Grade Point Average (GPA) is used to measure the academic performance of individual students in order to acknowledge excellence and determine recipients of Excellence Awards.


Progression Policy

Pass less than 50% of credit points in last 12 months of enrolment

If you pass less than 50% of credit points attempted over a 12-month period of enrolment, you will be placed on conditional enrolment in a reduced study load for the following 12 months, provided you have not been on conditional enrolment before.

You are not permitted to enrol in other units while on conditional enrolment.

Pass less than 50% of credit points in the last 12 months of enrolment, having previously completed a period of conditional enrolment

If you have previously been on conditional enrolment and you pass less than 50% of credit points attempted in any subsequent 12-month period of enrolment, you will be excluded for the following 12 months.

This means your enrolment is cancelled for 12 months and you cannot continue in your course, nor can you transfer to another course or undertake non-award study. During the exclusion period, you will not have access to University premises or facilities. Access to University systems, including your student email account, will cease after 90 days from the date of your exclusion. You will not be granted Advanced Standing (academic credit) for units completed at another university or tertiary institution during the period of exclusion.

Multiple failures of units on three separate occasions

If you fail the same unit, or its equivalent on three separate occasions you will be excluded from study for a period of 12 months as well.

Late Submission of Assessments

All quizzes, the mid-term test, group assignments, and the final exam must be taken on the assigned dates. Except where an extension has been approved for the submission of an assessment task by the Unit Coordinator, or in line with the School’s Special Consideration Policy, the penalties will be given as stated in the unit guide. Submitting an application for Special Consideration does not automatically mean the special consideration will be granted. Students will be notified in writing when their applications have been approved or rejected – usually by email.

There will be no supplementary midterm exam, quizzes or assignments. Students whose Special Consideration Application is approved will have the weighting of his/her final exam increased on a pro-rata basis to account for the missed assignments.


Students should be present in the examination room 20 minutes before the starting time of the exam.

Students who arrive late from 15 minutes onwards after the beginning of the exam will not be allowed into the exam venue.

Students who are unable to attend an exam due to unexpected circumstances (such as serious illness, accident …) must submit the “Request for Absence from Examination” form (available on MyISB) and supporting evidence to the Student Advisor. This form should be submitted within 3 days from the final exam date. In the meantime, students or family members can immediately inform the Student Advisor via email or phone call/message. If your case is approved, you will have the deferred exam.

In order to apply for a deferred exam, students are required to submit the “Request for Deferred from Examination” form (which is available on MyISB) to the Student Advisor. These students will attend the final exam in the coming trimester.

Review of Grade

There may be instances when students believe that their final grade in a unit does not correctly reflect their performance against the criteria. Students seeking review of assessment should, in the first instance, approach the lecturer responsible for the marking of that assessment item.

If students are unable to resolve it with the lecturer concerned, they can apply for a formal review of grade, by submitting the “Request for Review of Grade” form (available on MyISB) to the Training and Testing Department within 10 days from the date of the result being released via MyISB (Stage 1).

Students will be notified of the outcome of their Review of Grade via their student email account. If their results change after the review or grade process, the prescribed charge will be refunded.

Advanced Standing Assessment

Advanced Standing is only once considered to grant at the beginning of the course and not taken into the GPA formula for granting scholarships. Late submission of the Advanced Standing Application is not accepted.


It is recommended that students attend all scheduled classes in order to succeed in the unit.

Class attendance is compulsory and students should provide reasons as well as evidence for not being able to attend the class on a particular lecture/tutorial/workshop session. Students are required to attend a minimum of 80% of all classes in order to secure class attendance marks and be eligible to take the final exams. Please let your lecturers and/or ISB know by submitting the “Request for Leave of Absence” form (available on MyISB) and supporting evidence if you are unable to attend any session.

Arriving late by 15 minutes at the beginning, arriving late by 5 minutes after the break, or leaving prior to the scheduled end time without permission from the lecturers will equate to an absence. Grade reductions for the unit will be assessed when final grades are assigned if the above absence rule is violated during the unit.

Electronic Device

Cell phones or other electronic devices should be turned off or switched to vibrate mode before class starts. No phone calls or text messaging are allowed inside the classroom during class time. Portable listening and/or music devices may not be operated in the classroom. Headphones and/or earbuds of any type may not be worn while in the classroom whether operating or not. Laptop and other electronic devices are not permitted unless specifically authorised by the lecturer(s) exclusively for notetaking and doing classwork. If you are in violation of these policies you will be excused from class and an absence will be assessed.

Dress Code

As a part of UEH, the International School of Business was established to create a world-class, modern, and dynamic educational environment. Therefore, student appearance is considered of significant importance.

We do not intend to set the specific type of clothes to be worn to school, but occasionally find it necessary to say what shall NOT be permitted.

a. Shorts are not allowed at ISB. Skirts & dresses must be worn on the waist or hips and no more than 10 centimetres above the knees; 
b. Clothing that exposes underwear, underwear worn as outerwear, lack of underwear; 
c. Shirts/sweaters must cover the midsection, front and back, and have a modest or appropriate cut or neckline; 
d. Footwear is required, preferably shoes or sandals; 
e. Tops must be long enough to cover the mid-section when arms are raised above the head. Clothing which exposes the midriff is not allowed; 
f. Clothing that displays inappropriate writing, pictures, or references or infers inappropriate materials is not allowed; 
g. Headgear (caps/hats, scarves, beanies, stocking caps, wave caps, etc.), sunglasses and headphones or earphones may not be worn in class or during indoor activities.

Email Etiquette

Your lecturers/ISB staff receive many emails each day. In order to enable them to respond to your emails appropriately and in a timely manner, students are asked to follow basic requirements of professional communication. Firstly, all emails should have a concise and descriptive title, including the class and name of the unit you are enquiring about as your lecturers may be teaching more than one unit/class. Students need to be clear about the intention of their emails, use appropriate tone and language, and proofread what is written in the email before sending it.

Students should also allow 3-5 working days for a response before following up. If the matter is legitimately urgent, you may indicate this in the email subject header but be sure that the email does require an immediate response before using this strategy. If your email request is complex and requires a lengthy response it may be best to make an appointment with your lecturers/ISB staff to meet in person.