STUDENT SUPPORTS
Copy linkAs you begin your university journey, a whole new world of opportunities and experiences awaits you. However, to help you stay on track and make the most of this exciting time, we have compiled a list of key contacts for you. These individuals will be there to support and guide you through different matters during your time at the university. Feel free to reach out to them whenever you need assistance or have any questions. We are here to ensure your university experience is both enriching and successful.
Academic Department
The Academic Department serves as the first contact point for Global Pathways students and Western Sydney Diploma students. You can reach out to the Student Advisors at the department for assistance with various matters, including but not limited to:
– Unit enrolment
– Tuition fees
– Scholarships
– Deferral or withdrawal request
– Student card
– Academic record
– Certificate of student status
– School systems (MyISB, KFO E-Learning, E-Library)
– Any other issues that you may not know the exact contact point
Email: pathway.bbus@isb.edu.vn
Tel: (028) 3535 8888 – Ext: 231 (Ms. Thơ) – 233 (Mr. Duy)
Location: 3rd floor, 2A Nguyen Thi Dieu, Vo Thi Sau Ward, District 3, HCMC
In terms of destination choice, study plan, and admission procedures, you receive support from the Admissions Team, a part of the Academic Department.
Ask Admissions Team: HERE
Meet Admissions Team: HERE
EAP Department
Your contact point for information regarding the EAP program, including EAP enrolment, EAP tuition fees, EAP deferral or withdrawal request, EAP academic record, EFU E-Learning, etc.
Email: englishprogram@isb.edu.vn
Tel: (028) 3920 9999 – Ext: 204 (Ms. Trâm)
Location: 3rd floor, 2A Nguyen Thi Dieu, Vo Thi Sau Ward, District 3, HCMC
Overseas Study Department
Your contact point for information regarding the Visa application procedures, pre-departure preparation (networking, flight ticket, accommodation, airport pick-up, travel documents, packing), etc.
Email: overseas.study@isb.edu.vn
Tel: (028) 3535 8888 – Ext: 220 (Ms. Phương)
Zalo: 0909 625 468 (Ms. Phương)
Location: Mezzanine floor, 41-43 Vo Van Tan, Vo Thi Sau Ward, District 3, HCMC
Student Activities Department
Your contact point for information regarding Global Pathways’ co-curricular or extracurricular activities, such as workshops, seminars, competitions, events, ceremonies, student ambassador roles, volunteer jobs, etc.
Email: pathway.students@isb.edu.vn
Tel: (028) 3535 8888 – Ext: 219 (Ms. Thủy)
Location: 3rd floor, 2A Nguyen Thi Dieu, Vo Thi Sau Ward, District 3, HCMC
Accounting Department
This is where tuition fee payments are recorded. Students are advised to keep a record of payment for confirmation purposes with the Accounting department.
Email: accounting@isb.edu.vn
Tel: (028) 3920 9999
Location: 1st floor, 17 Pham Ngoc Thach, Vo Thi Sau Ward, District 3, HCMC
Consultation hours are from 8:00-12:00 & 13:00-17:00, Monday to Friday. Students are advised to book an appointment with Student Advisors or any staff via email before coming.