Student email

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Your official student email account granted by ISB is crucial for communication between you and the School. You must check this email regularly, in order to avoid missing important messages, which could have serious consequences, such as cancellation of your enrollment.

You can access Student Email at


To access your account, login information will be sent to your personal email address before the beginning of your first term. In case you haven’t received the email, please check your junk or spam folder. If the email is still not found, kindly reach out to the Student Advisor for assistance.

To maintain the security of our systems, it is important to keep your student email account confidential and avoid unauthorised access.
When composing emails as part of your academic communication, please ensure to include the following sections:

– Subject: Use a concise phrase to summarise the main points of your email.
– Recipients: Address the email to individuals directly involved in the event or discussion.
– Email content: Keep your message brief and clear. Don’t forget to include a salutation and sign-off!
– Signature: Add an automatic signature with your full name, student ID, and phone number for a professional touch.

Using the “URGENT” tag in emails is reserved for time-sensitive matters that require immediate attention. Please use this tag responsibly and provide clear context to ensure effective communication.

Please be aware that it may take 2-3 working days or longer to receive responses to your emails. We kindly ask for your patience and suggest avoiding instant follow-ups right after sending your emails.

For further guidance, below is an email sample:

Subject: Inquiry about Unit Enrolment

Dear Global Pathways program,

I hope this email finds you well. I am a first-year student in the program, and I am interested in enrolling in the Consumer Behaviour unit for the upcoming trimester.
I have some questions about the course prerequisites and its schedule. Could you please provide me with more information about these details? Your assistance would be greatly appreciated.

Thank you for your time, and I look forward to your response.

Best regards,
Nguyen Huu Nhat Minh
Student ID: 23001234
Phone: 0989891234

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